Shipping Policy

Effective Date: June 25, 2026

At Yaluum, every order is carefully inspected and packaged before it leaves our warehouse. We are committed to shipping your order as quickly as possible while maintaining the quality standards we’re known for.

Order Processing

Orders are processed Monday through Friday (excluding holidays).

Processing times vary depending on the product ordered:

• In-Stock Items: Typically processed within 2–5 business days.
• Made-to-Order Items: Please allow 1–3 weeks for production before shipment. Products marked “Made to Order” require additional manufacturing time before they are ready to ship.

During major sales, holidays, product launches, or periods of unusually high order volume, processing times may be extended. If this occurs, we will make every effort to keep customers informed.

Shipping Times

After your order has been processed and shipped:

United States

• Standard Shipping: Approximately 2–4 business days

International

• Estimated delivery: 7–21 business days, depending on destination and customs processing.

Please note that shipping estimates are not guaranteed and may vary depending on carrier performance, weather conditions, customs inspections, or other circumstances outside of our control.

Multiple Shipments

If your order contains multiple items, they may ship separately. This allows us to deliver available items sooner rather than delaying your entire order while waiting for another product to become available.

Tracking Information

Once your order ships, you will receive tracking information by email.

Please allow carriers up to 48 hours after label creation for tracking updates to appear.

Occasionally, carrier delays or technical issues may temporarily affect tracking visibility. These issues do not necessarily indicate that your package has not shipped.

Lost or Delayed Packages

If your package appears delayed or tracking has not updated for several days, please contact us at support@yaluum.com.

If a shipment is confirmed lost by the carrier, we will work with you to arrange a replacement or other appropriate resolution.

Customs & Duties

International customers may be responsible for customs duties, taxes, VAT, or import fees assessed by their country.

These charges are determined by local customs authorities and are the responsibility of the customer.

Yaluum is not responsible for delays caused by customs processing.

Questions?

If you have any questions regarding your order, please contact:

support@yaluum.com

We strive to respond as quickly as possible and appreciate your patience.